BATTLEFIELD HEROES
RULES OF CONDUCT & NAMING POLICY
Last Updated: March 2, 2009
While you are a member of the Battlefield Heroes service,
you must abide by the following rules.
IF YOU BREAK ANY OF THESE RULES AND/OR THE BATTLEFIELD HEROES EUALA AND/OR EA TERMS OF SERVICES,
YOUR ACCOUNT AND YOUR RIGHT TO USE THE BATTLEFIELD HEROES SERVICE, MAY BE
TERMINATED IMMEDIATELY BY ELECTRONIC ARTS. IF THIS HAPPENS, YOU WILL NOT BE
ENTITLED TO ANY REFUND OF ANY AMOUNTS PAID BY YOU TO USE THE BATTLEFIELD HEROES
SERVICE AND YOU WILL FORFEIT ALL OF YOUR UNUSED ACCESS TIME.
THE RULES ARE:
- You may not victimize, harass, threaten, or cause another
player unwanted distress or discomfort, as determined by Support Staff.
- You may not use any offensive or sexually explicit language,
graphic descriptions, or accounts of sexual acts (including but not
limited to sexual language of a violent or threatening nature directed at
another individual or group of individuals).
- You may not use any unlawful, harmful, threatening, abusive,
harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or
otherwise objectionable language toward any other player.
- Personas, and other user-created in-game content must
abide by the EA Terms of Service, Rules of Conduct and the Battlefield
Heroes Naming Policy.
- You will not actively encourage other players to violate
the Terms of Service or these Rules of Conduct.
- You may not impersonate any EA Customer Support
representative or other employee of Electronic Arts, past or present.
- You may not market, promote or advertise anything, or make
any other form of solicitation (including pyramid schemes and chain
letters) through the Battlefield Heroes service or Battlefield Heroes web
site except as expressly permitted within the Battlefield Heroes game.
- You may not violate any local, state, national or
international law or regulation.
- You may not modify any part of the Battlefield Heroes service,
Battlefield Heroes code, or Battlefield Heroes web site that Electronic
Arts does not specifically authorize you to modify.
- You may not arrange for the exchange or transfer of any
pirated software or other contraband while you are using the Battlefield
Heroes service or Battlefield Heroes web site, or use the Battlefield
Heroes service or web site for any other illegal purpose. You will not
post the web site address (URL) to any sites which contain explicit sexual
material, content which could harm or disrupt another user's personal
network and computer, or content which violates the Electronic Arts Terms
of Service.
- You may not organize any guilds or groups that are based
on, or espouse, any racist, sexist, anti-religious, anti-ethnic, anti-gay,
or other hate-mongering philosophy.
- You may not use the Battlefield Heroes service or Battlefield
Heroes web site for any activities other than those permitted within the
game world.
- You may not post or communicate any player's real-world
personal information, including your own, within the Battlefield Heroes
service or through the Battlefield Heroes web site. You will not share
your account password or account details with anyone, and you will not
hold Electronic Arts responsible for any damages that you may incur from
doing so.
- You may not give false information to, or intentionally
hide any information from Electronic Arts, such as e-mail address or
billing information, which are required at the time you register with the Battlefield
Heroes service. It is your responsibility to keep this information
up-to-date using the Account Management web site located at http://www.battlefieldheroes.com
- You will follow the instructions of authorized personnel
while using the Battlefield Heroes service or Battlefield Heroes web site.
Failure to follow instructions from official Support Staff may result in
disciplinary action being taken against the account.
- You will not violate the intellectual property rights of
any third party. For example, you will not upload or transmit through the
Battlefield Heroes service or Battlefield Heroes web site, any copyrighted
content that you do not own all rights to, unless you have the express
written permission of the author or copyright holder.
- You will not attempt to interfere with, hack into, or
decipher any transmissions to or from the servers running the Battlefield
Heroes service.
- You will not exploit any bug in the Battlefield Heroes
product or the Battlefield Heroes service. You will not intentionally use
or share any bug found within Battlefield Heroes, real or fictitious,
regardless of whether or not it grants an unfair advantage. You will not
directly, nor indirectly communicate the existence of any such bug to any
other user of the Battlefield Heroes service. You will report any such
exploit using the bug reporting methods as described by the Battlefield
Heroes web site and team.
- You will not intentionally accept an item that has been
"bugged" or otherwise manipulated outside of the designed game mechanics
from anyone inside or outside the game world. The Battlefield Heroes team
has the right to confiscate any such illegal items, without reparation,
even if a player had no prior knowledge of the item's origin.
- You will not intentionally submit misinformation, or abuse
the help petition system.
- You will not attempt to play Battlefield Heroes on any
service that is not controlled or authorized by Electronic Arts.
- You will not create, use, play on or provide any server
emulator or other service where Battlefield Heroes may be played. You will
not post, use or distribute any utilities, applications, emulators or
other software tools related to Battlefield Heroes that do not have the
express written permission of Electronic Arts to be used with the Service.
- You will not do anything else that interferes with the
ability of other Battlefield Heroes users to enjoy playing the game in
accordance with its rules, or that increases the expense or difficulty of
Electronic Arts in maintaining the Battlefield Heroes service for the
enjoyment of all its users.
YOU ACKNOWLEDGE THAT YOU AGREE TO THESE RULES AND WILL ABIDE
BY THEM.
YOU FURTHER AGREE THAT THESE RULES WILL APPLY TO ANYONE THAT
YOU HAVE ALLOWED TO USE, OR HAS ACCESS TO USE YOUR BATTLEFIELD HEROES ACCOUNT
OR USER ID. YOU AGREE THAT YOU ARE PERSONALLY RESPONSIBLE FOR ANY CONSEQUENCES,
WHICH COULD INCLUDE BUT ARE NOT LIMITED TO WARNINGS, SUSPENSIONS OR
TERMINATIONS OF YOUR ACCOUNT BASED ON THE VIOLATION OR ACCOUNT HISTORY
RESULTING FROM ANY SUCH PERSON BREAKING THESE RULES.
YOU ACKNOWLEDGE THAT IF YOUR ACCOUNT AND RIGHT TO USE THE BATTLEFIELD
HEROES SERVICE IS TERMINATED BY ELECTRONIC ARTS FOR ANY REASON, YOU WILL NOT BE
ENTITLED TO A REFUND OF ANY FEES PAID BY YOU FOR USE OF THE BATTLEFIELD HEROES
SERVICE AND YOU WILL FORFEIT ANY UNUSED ACCESS TIME THAT YOU HAVE REMAINING AT
THE TIME OF TERMINATION.
IN ORDER TO HELP MAKE BATTLEFIELD HEROES A GOOD EXPERIENCE
FOR EVERYONE, ELECTRONIC ARTS MAY OCCASIONALLY FIND IT NECESSARY TO MAKE
CHANGES TO, OR RESET CERTAIN PARAMETERS OF, AN ON-GOING WORLD IN ORDER TO BRING
IT BACK INTO BALANCE. THESE CHANGES OR RESETS MAY AFFECT CHARACTERS UNDER YOUR
CONTROL AND MAY CAUSE YOU SETBACKS WITHIN THE GAME WORLD.
THESE RULES MAY BE CHANGED, AND NEW RULES MAY BE ADDED, AT
ANY TIME. YOU AGREE TO CHECK THE BATTLEFIELD HEROES WEB SITE FROM TIME TO TIME
TO REVIEW ANY RULE CHANGES THAT ELECTRONIC ARTS MAY HAVE MADE.
Battlefield Heroes Naming Policy
You are encouraged to choose a persona name that represents
your character (including web profile and in-game character) in the way you
want to be seen. However, we also ask that good discretion be used when
choosing names for characters, or any other item or entity in game which can be
custom-named. Examples of inappropriate names include, but are not limited to:
- Any name that violates the Battlefield Heroes Rules of
Conduct or EA Terms of Service. This includes names that are racially
motivated, sexually graphic, anatomical and excretory references, hateful,
defamatory, ethnically derogatory, in reference to hate groups, or any
other names that would be offensive in nature including homonyms. Simply,
if your name defames any demographic, or is in poor taste you are likely
to be actioned.
- Any name that violates any third party trademark,
copyright or other propriety right.
- Names of any Electronic Arts employee or any customer
service representative of Electronic Arts, past or present.
- Any name that is defamatory or attempts to defame the
reputation of another account holder, an employee of Electronics Arts,
property of Electronic Arts or Electronic Arts itself. The use of
derogatory, defamatory or offensive content in conjunction with names of
famous or important historical, political or religious figures.
- Names of modern era serial killers, or groups who have
committed crimes against humanity in the past 150 years, or any name that
is closely connected with these acts.
- Any name involving a combination of words that produces an
offensive result. Masked profanity or slang which denotes offensive terms.
- Names which are website URL's or the personal information
of you or another.
- Misspellings, phonetic spellings, word combinations, or
alternative spellings of any names that violate the above rules.
Names Policy Enforcement
If a name is found to be in violation of any of the above
policies, a customer support representative will intervene. When customer
support is called to evaluate an improper name, one of the following actions
will be taken:
- Nothing
The name is deemed not to be offensive and the customer
is permitted to keep the name.
- Changed
The customer will receive a warning, suspension or full
account termination and may receive a persona name change. This will
include borderline and relatively benign names that still violate our
name policy to a minor degree.
In addition, an inappropriate name may also constitute a
violation of the Battlefield Heroes Rules of Conduct, which may subject you to
disciplinary action, up to and including termination of your Electronic Arts
Account.